Learn more about the technology innovation and changes occurring at the University of Cincinnati.
View a calendar and list of service changes using the (requires UC login).
Need help? 2020欧洲杯预赛最新积分榜Please or call the IT@UC Service Desk at (513) 556-HELP (4357).
Bearcats Landing Welcomes Faculty/Staff Canopy Users
Faculty and Staff can now access Canopy tools using UC’s Bearcats Landing Intranet at .
UC’s current Canopy portal for faculty and staff will be sunset along with Blackboard on Tuesday, June 30.
As part of this transition, faculty and staff can now access all Canopy tools--including Canvas, UC’s Learning Management System--by using Bearcats Landing.
It’s quick and easy. Simply type into your web browser. Look under the “Academic Resources” and “Tools” menus at the top of the page.
2020欧洲杯预赛最新积分榜For additional details, further down on the home page. Bearcats Landing also houses university resources, news, events, workshops and more.
Faculty and staff can still visit canopy.cib-meunier.com, but will be redirected to UC’s Bearcats Landing intranet at.
A new, more “app like” portal has been created for UC students to access Canopy tools using the Modo Labs platform, which hosts the UC Mobile app.
This will provide students greater connectivity with the university’s Bearcats Promise initiatives.
Need help? Submit a ticket2020欧洲杯预赛最新积分榜 or contact the IT@UC Service Desk at 513-556-4357 (HELP).
Network & Telephone Refresh Project
Telephone system replacements are currently underway during the third phase of the project.
The IT NEXT: 2020欧洲杯预赛最新积分榜Network & Telephone Refresh Project will provide the university a smarter, faster, and more secure network that meets the ever-increasing demands for reliable and robust connectivity.
Phase 3, the Telephone System Replacement, is currently underway. View the on Bearcats Landing (requires UC login) for more information on building refresh schedules and what to expect during the telephone refresh process.
New IT@UC Service Portal is here
New look, better experience for IT help site (cib-meunier.com/ithelp)
The ServiceNow Project Team put together user guides to help you and your colleagues with the new IT@UC Service Portal.
2020欧洲杯预赛最新积分榜The End-User Guide shows students, faculty, and staff how to request IT help and services. The Technician Guide shows you how to process and fulfill requests for IT help services in the Service Portal.
Please submit a ticket2020欧洲杯预赛最新积分榜 or call the IT@UC Service Desk at 513-556-4357 (HELP).
VPN Software Upgrade on August 10
IT@UC’s Network Operations Center will update AnyConnect, UC’s Virtual Private Network (VPN) Monday, August 10.
No interruptions to VPN service are planned or expected as part of this necessary software upgrade.
The VPN will not support MacOS 10.12.
SCCM packages are available now so you can deploy the new version of the AnyConnect client to managed machines. Please email Thomas Anderson for more information.
Prepare for applications and systems reaching End of Service
Several popular operating systems or applications will reach End of Service (EOS) this year:
- Exchange Server 2010 (10/13/20)
- Office 2010 (10/13/20)
- RHEL 5 Server (11/30/20)
University policy requires that information systems be maintained to protect against vulnerabilities. Systems that reach End of Service (EOS) will not receive security or non-security updates from the vendor, typically resulting in catastrophic vulnerabilities within a short period of time.
Please start appropriate planning to upgrade or decommission systems prior to these dates.
In IT Together
We are working around-the-clock to ensure you have the best possible remote teaching, learning, and working experience throughout the evolving Coronavirus (COVID-19) response.
Keeping IT Together
We continue to support the technology needs of students, faculty, and staff during this period of remote operations at the university.
IT@UC added WebEx Teaching and Learning Remotely FAQs to support you and your colleagues.
2020欧洲杯预赛最新积分榜The use of unsupported technology tools, such as Zoom, presents additional and unnecessary financial, legal, privacy, and security risks to the university during this unprecedented public health emergency.
2020欧洲杯预赛最新积分榜Technology experts from across the university continue to contribute links to information and helpful guidance about a variety of available tools including Teams (Microsoft) and WebEx (Cisco).
We provide a variety of resources to support you and your colleagues while you work or meet remotely.
Research related to COVID-19 will receive priority access to the high-performance computing resources established by the .
IT@UC Research Computing Services compiled a list of similar opportunities for COVID-19 researchers to fast-track their access to HPC resources across the country.
*HPC assets may be used for modeling and simulation coupled with machine and deep learning techniques to study a range of areas including:
- Examining underlying protein structure.
- Classifying the evolution of the virus.
- Understanding mutation.
- Uncovering important differences and similarities with the 2002-2003 SARS virus.
- Searching for potential vaccine and antiviral compounds.
- Simulating the spread of COVID-19 and the effectiveness of countermeasure options.
Remote access to the Office of Research HPC cluster requires a VPN connection.
2020欧洲杯预赛最新积分榜Contact IT@UC Research Computing Services for more information.
- Email: Jane.Combs@cib-meunier.com
- Call or text: 513-484-8162
*Per the Ohio Supercomputer Center (OSC) Community Notice for Extraordinary Support for COVID-19 Research, March 16, 2020.
2020欧洲杯预赛最新积分榜The White House Office of Science and Technology Policy’s COVID-19 HPC Consortium seeks to expedite applications for advanced computing research to combat the COVID-19 pandemic. Researchers interested in conducting this timely work are asked to submit research proposals to the COVID-19 Online Portal, which is managed by the NSF XSEDE’s XRAS team.
Research requests, especially those related to the COVID-19 effort, may apply for expedited startup allocations for Jetstream computing resources. Jetstream offers interactivity without batch processing.
2020欧洲杯预赛最新积分榜Applications must include a three-to-four sentence research description and a vita.
2020欧洲杯预赛最新积分榜The Ohio Supercomputer Center (OSC) offers unique capabilities that the scientific community may leverage for the COVID-19 response and recovery. Faculty researchers from UC other Ohio higher education institutions are already engaged in these efforts.
Examples of the types of special support OSC can provide include:
- Priority, unbilled access to OSC computational and storage resources for COVID-19 research.
- Flexible billing terms and prices for clients anticipating negative economic impacts.
- Remote, virtual computing lab resources for classroom instructors and educators.
- Connections to domain experts in academia and industry.
Contact IT@UC Research Computing Services for more information.
- Email: Jane.Combs@cib-meunier.com
- Call or text: 513-484-8162
The , , and the are helping the science community tackle research to address the coronavirus disease 2019 (COVID-19) outbreak. Expert cyberinfrastructure consulting areas include:
- Data management and visualization
- Workflow management
- Use of cloud resources, high-performance clusters, or distributed resources
- Science gateway technology
Priority will be given to active projects related to COVID-19; however, proposal-writing assistance is available to support new projects related to the pandemic.
- Email: email@example.com
- View information about
- View information about
While in-person workshops are suspended, there are still many HPC training resources available remotely.
- The XSEDETraining YouTube Channel includes workshops on HPC resources such as Hadoop, Spark, OpenMP, and GPU programming with OpenACC.
- XSEDE & Pittsburgh Supercomputing Center Workshops: Upcoming events include the Remote XSEDE & Pittsburgh Supercomputing Center Big Data Workshop, Tuesday, April 7, and Wednesday, April 8, which will focus on resources such as Hadoop and Spark.
- University of Cincinnati Data & Computational Science Series (DCSS): Take advantage of your time at home and learn about a new computational tool to support your research. Select a topic from the following list to watch recorded presentations and workshops.
- Lisa Federer: - PPT
- Video Recording:
- Lisa Federer Workshop: – PPT
Questions? Contact Amy.Latessa@cib-meunier.com
- Temporarily shifted our classroom support teams to the IT@UC Service Desk to reduce wait-times.
- Partnered with CET&L to enhance the remote teaching and learning experience with tools such as Honorlock for proctored testing and Microsoft Teams for all spring semester classes.
- Expanded remote access to computer lab software with MyDesk.cib-meunier.com.
Getting IT Together
Thank you for working with us to quickly prepare for the transition to remote operations. We couldn't have done IT without you.
Several university offices, including the Center for the Enhancement of Teaching & Learning, Public Safety, Central Purchasing and IT@UC, partnered to support the timely distribution of laptops, Chromebooks, and iPads to students, faculty, and staff.
2020欧洲杯预赛最新积分榜IT@UC technicians in the Network Operations Center (NOC) capitalized on the university’s investments in IT business continuity to support the transition to remote operations.
As always, IT@UC is here to help you.
The IT@UC Knowledge Base provides 24/7 access to hundreds of articles, custom UC how-to guides, FAQs and more.
The IT@UC Service Desk continues to offer help from 7 a.m.-11 p.m., Monday-Friday; and 8 a.m.-11 p.m., Saturday-Sunday. In addition, we offer around-the-clock assistance with Blackboard, Canvas, and other Canopy tools such as Kaltura, WebEx, Teams, Echo360, and more.
- Contact the IT@UC Service Desk.
- For general IT support: call (513) 556-HELP (4357) OR (866) 397-3382.
- For support with Blackboard, Canvas, and other Canopy tools: call (513) 556-HELP (4357) OR (866) 397-3382 and select option 3 in the menu. Or, start a chat using the .
Office 365 Collaboration Tools
2020欧洲杯预赛最新积分榜In partnership with IT managers across the university and the Staff Success Center, IT@UC released Office 365 to all UC staff and faculty. Office 365 includes the Office Professional Plus desktop applications that you already know and love, and takes them to the next level by fully integrating them with the Office 365 cloud platform.
What’s new in Office 365?
- 100 GB Outlook mailbox
- 1 TB of OneDrive cloud storage
- Easy document collaboration and sharing from any Office application
- 5 installations of Office Professional Plus applications for your work or personal computers
- 5 installations of Office Mobile apps for iOS and Android mobile devices
- for informal, team-based collaboration – Instant Messaging, document sharing, co-authoring, video/audio calling and more, all in one place! (View the .)
- Workflow automation with
- Digital storytelling with
- And much, much more!
How do I get Office 365?
2020欧洲杯预赛最新积分榜All of the new Office 365 tools will become available to you automatically and are accessible in any modern web browser.
- Log in via or to start collaborating
- Connect your Office 2016 desktop/mobile applications to your account for an even more connected, collaborative experience
How can I learn more about the new Office 365 tools and features?
- View the for an overview of what each application can do, and how it integrates with the rest of the Office 365 suite.
- View the Staff Success Center Website for details on additional educational opportunities–including instructor led classes, eLearning, and more.